The Bureau has taken a step forward to re-affirming our traditional commitment to efficient and timely services while embracing the innovation and adaptation of new technologies and methodologies. To solve today's fiscal challenges, bold thinking is required. The BSS has undertaken a strategic overhaul to not only provide a level of increased services but to provide those services in a more focused manner so their benefits will ripple to the businesses, customers, and most of all, to the residents of this great city. In adopting this more focused approach, the Bureau created the following new initiatives.