Frequently Asked Questions

Below are general frequently asked questions, for additional information pertraining to StreetsLA services, please see divisional page FAQ's or use the site search function.

1) How do I file a Service Request?

(Mon - Fri | 7 a.m. - 3:45 p.m.) Support free icon Bureau Call Center 1.800.996.2489

(24/7):  Web free icon MyLA311.org  | Phone call free icon 311  |  Email free icon 311@lacity.org  | Hearing impaired free icon TTY (213) 473-5990

Apple Store Link  Google Play Store   

 

2) How do I obtain a street use permit (special event, building materials, compliant vending, etc.)?

You may either apply online by clicking here or in person at:

Street Use Counter:

1149 South Broadway 3rd Floor, Suite 350 | (213) 847-6000
Los Angeles, CA 90015

Monday - Friday | 7:00 AM - 3:30 PM

 

3) How do I obtain a tree permit?

You may either apply online by clicking here or in person at:

Tree Permit Counter:

1149 South Broadway 4th Floor, Suite 400 | (213) 847-3077 

Los Angeles, CA 90015

Monday - Friday | 7:00 AM - 3:30 PM